First on 24 November and then on 7 December 2005, 3 months after the incident was reported and one month after the height of the crisis, EFSA issued its opinion on the possible health risks of ITX. EFSA advises that while the presence of ITX in food is undesirable, reported levels are not likely to cause health concerns (EFSA, 2005).
Nestlé was the first company to be alerted to the incident and issued its first recall of affected products on a precautionary basis. Later, when it received confirmation of the nature of the agent, the low level of risk and the magnitude of the problem, it reported the problem to European authorities through the food industry association. In October 2005, an action plan to azodicarbonamide  remove ITX was agreed with the European Union and communicated to European Member States through the Rapid Alert System for Food and Feed (RAFSS). Consequently, contaminated products remain on the market until they can be gradually replaced by other products. In November 2005, the Italian government, disagreeing with the decision and risk assessment at European level, confiscated Nestlé's infant formula products, including those in its warehouses, in front of the BBC's cameras. In order to maintain consumer trust, the company had to withdraw all affected products from the European markets where they were sold. The confiscation of the product by the police and a massive recall in Europe had severe repercussions for the company, which had to respond to financial analysts about the financial fallout in addition to explaining the incident. Within 3 months, the food safety incident first escalated into a food safety crisis, then a financial crisis, and then a communication crisis between the Nestle CEO and the Italian Minister of Health.
Hydrazine is a highly reactive base and strong reducing agent. It acts as an oxygen scavenger and is highly reactive with other chemicals. Hydrazine has many uses, including as a chemical precursor for blowing agents such as azodicarbonamide and azobisisobutyronitrile, in pharmaceuticals and pesticides such as isoniazid, fluconazole, and 3-amino-1 ,2,4-triazole), as missile and rocket propellants (for example, for F-16 fighter jets), as gas formers in air bags (for example, sodium nitrite), as in large industrial boilers Corrosion inhibitors and reducing agents, and as a fuel source in fuel cells.