The Payroll Error 15221 occurs when you try to download or install the latest software updates. The error is typically caused by incorrect internet explorer configuration. It occurs when QuickBooks attempts to verify the digital signature of downloaded files. In this article, we have provided the causes of the QuickBooks error 15221 and steps to resolve it.
Methods to fix QuickBooks Error Code 15221
Checkout these DIY methods in order to rectify the QuickBooks error code 15221:
Method 1: Start by performing a QuickBooks clean install using the provided tool
- Firstly, uninstall the QuickBooks program completely from your computer and ensure that there are no leftover files or folders associated with it.
- Next, reinstall the QuickBooks software on your system.
- After the installation is complete, restart your computer.
- This entire process is known as a clean install of QuickBooks, which may help resolve the issue at hand.
Method 2: Add Intuit URL as trusted website
- Begin by opening the Run command using the Windows+R
- Type "iexplore" into the Run command and press OK to launch Internet Explorer.
- Click on the gear icon in the top-right corner and select "Internet Options".
- Navigate to the "Security" tab.
- Click on the "Trusted Sites" icon and then click on the "Sites" button
- Add the appropriate website URL based on the version you are using: https://www.intuit.com/
- for the US version and https://www.intuit.ca/
- for the Canadian version.
- Click on the "Add" button.
- Make sure to check the "Require server verification (https:) for all sites in this zone" option.
- Click on the "Close" button followed by the "OK" button.
